Notation based on Specified Commercial Transactions Law

For mail-order sales

 Distributor

FELTTO BY JESSIE KATSUKIN PRIVATE LIMITED

Representative responsible

 TAKAMURA KATSUKIN

Location

45 EDGEFIELD PLAINS #02-02
WATERBAY SINGAPORE (828710)

Telephone number

+44 1223911494 (customer service)

Telephone reception time

 8:00 〜 17:00 (Tokyo time)

Email address

 info@katsukintakamura.com

Site URL

 https://www.katsukintakamura.com

Selling price

 723.70 JPY 〜 28947.80 JPY

Fees required in addition to the product price

Consumption tax, express tracked shipping fee (Nationwide uniform 2894.78 JPY)

*Free shipping if you purchase over 4342.17 JPY

Delivery time

We will dispatch your order within 1 ~ 3 business days to the shipping company upon confirming your payment.

Standard tracked shipping may take 7 ~ 30 business days.

Express tracked shipping may take 4 ~ 9 business days.

Payment method and timing of payment

Credit Card Payment: Payment will be confirmed when you place an order.

CVS Payment: Please pay at the convenience store within 3 calendar days of your order. 

About returns / exchanges / cancellations

Basically, we do not support returns, exchanges, or cancellations after the product has been shipped.

Please contact us at info@katsukintakamura.com within 24 hours upon receiving your goods as we can only replace the product if it is defective.

Return deadline

 Please contact us within 2 calendar days after the product is shipped.

Return shipping

If the product is defective, we will bear it.

Other than that, it will be borne by the customer.